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Install and sign in

This section covers installing the app, signing in, and setting it up the way you like.

The app is free and available in both stores:

Open the link for your phone, or search the store for “UNIO24”, tap Get (App Store) or Install (Google Play), and wait for the download to finish.

  1. Open the app and tap Sign in.
  2. Enter your Email and Password — the same ones you use in the web app. The eye icon in the password field shows what you typed.
  3. Tap Login.

After your first sign-in, the app asks for permission to send notifications — allow it to get notified about tickets, work orders, and bookings. The first time you open the scanner, it asks for camera access.

Three screens: the welcome screen with the logo, the “Asset & Inventory Management Made Simple” tagline, and the Create account and Sign in buttons; the sign-in screen with the Email and Password fields, the Login button, and the Forgot password? and Don’t have an account? Sign up links; the Password recovery screen with an Email field and a Send button

If you were invited to a company, first accept the invitation from the link in the email and set a password, then sign in to the app. The Create account button registers a new company; it doesn’t add you to an existing one.

  1. On the sign-in screen, tap Forgot password?.
  2. Enter your Email and tap Send.
  3. Open the email, set a new password using the link, then come back to the app and sign in.
  • Before signing in — the button with the language name in the top-right corner of the sign-in screen.
  • After signing in — Menu → Language.

Pick a language from the list, and the app switches right away.

  1. Open Menu and tap your profile card at the top.
  2. On the Profile tab, you can change your First name, Middle name, Last name, and Email. Tap Save.
  3. On the Password tab, enter your Current password, New password, and Confirm password, and save. The app asks Sign out of all other devices? — tap Sign out to end your sessions in browsers and on other phones, or Keep.

Left: the Profile screen with the Profile and Password tabs, the First name, Middle name, Last name, and Email fields, and the Save button. Right: the Language list over the menu: English (selected), Bahasa Indonesia, Deutsch, Español, Français, Italiano, Polski

Notifications arrive on your phone if you allowed them after signing in. Tapping a notification opens the ticket, work order, or booking it’s about. Which events you’re notified about is set in the web app — see Notifications.

To report a bug or suggest an improvement, open Menu → Feedback, choose a Category (Bug, Feature request, Question, Other), describe the issue in the Message field, and tap Send.

Open Menu, scroll down, and tap Logout.

If there are inspections or work order status changes on the phone that haven’t been sent yet, the app warns you with Unsent data. They won’t be lost — they’ll be sent the next time you sign in.

If the installed version is too old, the app shows an Update required screen with an Update button. You can’t use the app until it’s updated. Tap Update, install the new version from the store, and open the app again.

To see this screen less often, turn on automatic app updates in your store settings.