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Offboarding reference

The actual list of statuses, sections, and actions of the offboarding process. For step-by-step actions, see How to offboard an employee. For how it all works, see Employee offboarding: how it works.

The employee’s employment status is shown as a badge on the card, in lists, and when selecting an employee.

StatusBadgeMeaning
ActiveThe employee works; you can check out assets and assign tickets
Offboarding in progressWill be terminated as of DD.MM.YYYY (yellow)Offboarding is scheduled, the date has not arrived yet; the employee keeps working
TerminatedTerminated (red)The process is complete; access is blocked, the employee is removed from selection lists
StatusMeaning
ScheduledThe process is created, items are being handled
CompletedThe employee is terminated (manually or automatically on the termination date)
CancelledThe scheduled offboarding is cancelled, the employee is active again

The Employees section is split into two tabs.

TabContents
ActiveWorking employees and employees in the offboarding process
TerminatedTerminated employees; the column shows the count of assets still assigned to them

The Start offboarding window (the Action menu on an active employee’s card).

FieldRequiredDescription
Termination dateyesThe day work ends; the past, present, or future is allowed
DescriptionnoA comment with the reason

On the process screen, tabs appear only when they have items; the tab label shows their count (for example, “Assets (3)”).

TabContentsActions
AssetsAssets assigned to the employeeAccept assets, Mark as lost
LicensesLicense seats taken by the employeeReturn
Tickets & Work OrdersThe employee’s active tickets and work ordersReassign
LocationsLocations the employee is responsible forReassign
ActionWhat it does
Accept assetsAccepts the selected assets into a specified location with a specified condition
Mark as lostMarks the selected assets as lost; they stay assigned to the employee
ReturnFrees the selected license seats
ReassignTransfers the selected tickets/work orders to an assignee or group, and locations to another employee
Terminate nowCompletes offboarding immediately; unavailable while there are active tickets or work orders
Cancel offboardingCancels the scheduled offboarding; the employee is active again
ReactivateReturns a terminated employee to active and unblocks system access
StatusMeaning
OutstandingThe asset is still assigned to the employee and has not been accepted
LostThe asset is marked as lost

An accepted asset disappears from the Assets tab list.

  • Offboarding cannot be completed manually while the employee has active tickets or work orders.
  • You cannot offboard an employee whose account is the company owner; ownership must first be transferred to another user.
  • Cancellation and reactivation do not return already accepted assets and freed licenses; lost assets stay lost.

All offboarding process actions require the employees.delete right — the same one responsible for deleting employees. The right is granted through the user’s role.

RightAction
employees.deleteStarting offboarding, handling process tabs, completing, cancelling, and reactivating